AI receptionist
Answers your phone when you can't, day or night. It handles the common questions, takes the details and books the job, then texts you a summary.
Good for: clinics, salons, trades, anyone who can't stop to answer.
Coming soon
You close at five. Your enquiries don't.
Your website brings the enquiry in. AI makes sure nobody's left waiting: it answers calls, texts back the ones you miss and replies on your site, day and night. Set up and looked after by the same person who built your site.
New enquiry · 9:14pmExample
Four ways it helps.
Start with the one that fixes your biggest leak. Most businesses lose more work to unanswered calls than anything else.
Missed-call text-back
Every call you miss gets a friendly text within seconds, so the customer replies to you instead of ringing the next business on Google.
Good for: busy owners who are on the tools or with a customer.
Website chat
Answers questions about your prices, hours and services on your site, at 10pm as well as 10am, and passes real enquiries straight to you.
Good for: businesses that get the same ten questions every week.
Review requests
Sends every customer a polite request for a Google review after their visit, so your reviews keep coming in without you remembering to ask.
Good for: anyone who wants more reviews on Google.
How it'll work.
- 1
We map your calls
What people ask, what you charge, when you're available, and when a call should come straight to you.
- 2
I set it up
On the phone number and website you already have, trained only on the information you approve.
- 3
You stay in charge
You get a summary of every conversation, and I adjust it as you go. Same person, same phone number as your website.
What it could sound like
Illustrative examples, not real customers.
Get early access
Register your interest and you'll hear first when it's ready. No spam.
Questions.
When will it be ready?
I'm setting it up with a small group of businesses first. Register your interest and you'll hear as soon as it's ready for you.
What will it cost?
Pricing will be announced at launch. People on the early-access list hear first, and existing Griffin Digital clients get first offer.
Will it make things up?
It's set up to answer only from the information you approve, and to pass anything it isn't sure about straight to you.
Do I need a new phone number?
The plan is for it to work with the number your customers already know, so nothing changes on their end.
Do I need a Griffin Digital website?
No, but it works best alongside one, and it's easier when the same person looks after both.
Need a website first?
The AI side works best on top of a site that brings the enquiries in. Mine take 48 hours.